Sang-soo Choi, Myung-Jin Chun, Youn-Su Lee, Hyeak-Ro Lee. A Practical Methodology and Framework for Comprehensive Incident Handling Focused on Bot Response. In Tai-Hoon Kim, Young Hoon Lee, Byeong Ho Kang, Dominik Slezak, editors, Future Generation Information Technology - Second International Conference, FGIT 2010, Jeju Island, Korea, December 13-15, 2010. Proceedings. Volume 6485 of Lecture Notes in Computer Science, pages 481-492, Springer, 2010. [doi]
@inproceedings{ChoiCLL10, title = {A Practical Methodology and Framework for Comprehensive Incident Handling Focused on Bot Response}, author = {Sang-soo Choi and Myung-Jin Chun and Youn-Su Lee and Hyeak-Ro Lee}, year = {2010}, doi = {10.1007/978-3-642-17569-5_47}, url = {http://dx.doi.org/10.1007/978-3-642-17569-5_47}, researchr = {https://researchr.org/publication/ChoiCLL10}, cites = {0}, citedby = {0}, pages = {481-492}, booktitle = {Future Generation Information Technology - Second International Conference, FGIT 2010, Jeju Island, Korea, December 13-15, 2010. Proceedings}, editor = {Tai-Hoon Kim and Young Hoon Lee and Byeong Ho Kang and Dominik Slezak}, volume = {6485}, series = {Lecture Notes in Computer Science}, publisher = {Springer}, isbn = {978-3-642-17568-8}, }