A Practical Methodology and Framework for Comprehensive Incident Handling Focused on Bot Response

Sang-soo Choi, Myung-Jin Chun, Youn-Su Lee, Hyeak-Ro Lee. A Practical Methodology and Framework for Comprehensive Incident Handling Focused on Bot Response. In Tai-Hoon Kim, Young Hoon Lee, Byeong Ho Kang, Dominik Slezak, editors, Future Generation Information Technology - Second International Conference, FGIT 2010, Jeju Island, Korea, December 13-15, 2010. Proceedings. Volume 6485 of Lecture Notes in Computer Science, pages 481-492, Springer, 2010. [doi]

@inproceedings{ChoiCLL10,
  title = {A Practical Methodology and Framework for Comprehensive Incident Handling Focused on Bot Response},
  author = {Sang-soo Choi and Myung-Jin Chun and Youn-Su Lee and Hyeak-Ro Lee},
  year = {2010},
  doi = {10.1007/978-3-642-17569-5_47},
  url = {http://dx.doi.org/10.1007/978-3-642-17569-5_47},
  researchr = {https://researchr.org/publication/ChoiCLL10},
  cites = {0},
  citedby = {0},
  pages = {481-492},
  booktitle = {Future Generation Information Technology - Second International Conference, FGIT 2010, Jeju Island, Korea, December 13-15, 2010. Proceedings},
  editor = {Tai-Hoon Kim and Young Hoon Lee and Byeong Ho Kang and Dominik Slezak},
  volume = {6485},
  series = {Lecture Notes in Computer Science},
  publisher = {Springer},
  isbn = {978-3-642-17568-8},
}