Anne Cleven, Felix Wortmann, Robert Winter. Process Performance Management - Identifying Stereotype Problem Situations as a Basis for Effective and Efficient Design Research. In Robert Winter, J. Leon Zhao, Stephan Aier, editors, Global Perspectives on Design Science Research, 5th International Conference, DESRIST 2010, St. Gallen, Switzerland, June 4-5, 2010. Proceedings. Volume 6105 of Lecture Notes in Computer Science, pages 302-316, Springer, 2010. [doi]
Abstract is missing.