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A Framework for Usability Problem Extraction

Gilbert Cockton, Darryn Lavery. A Framework for Usability Problem Extraction. In Angela Sasse, Chris Johnson, editors, Human-Computer Interaction INTERACT '99: IFIP TC13 International Conference on Human-Computer Interaction, Edinburgh, UK, 30th August-3rd September 1999. pages 344-352, IOS Press, 1999.

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