Penny Crane, James Hightower. The changing role of the academic computer support function: The California State University experience. In Eve Simonson, Hal Bloom, Rosemary Karr, Barbara B. Wolfe, Elizabeth R. Little, editors, Proceedings of the 10th annual ACM SIGUCCS conference on User services, Chicago, Illinois, USA, November 10-12, 1982. pages 136-152, ACM, 1982. [doi]
Abstract is missing.