Karen Cross, Adrienne Warmack. Contextual inquiry: quantification and use in videotaped analysis. In Marilyn Tremaine, editor, CHI '00 Extended Abstracts on Human Factors in Computing Systems, CHI Extended Abstracts '00, The Hague, The Netherlands, April 1-6, 2000. pages 317-318, ACM, 2000. [doi]
Abstract is missing.