Pietro Crovari, Sara Pidò, Franca Garzotto, Stefano Ceri. Show, Don't Tell. Reflections on the Design of Multi-modal Conversational Interfaces. In Asbjørn Følstad, Theo B. Araujo, Symeon Papadopoulos, Effie L.-C. Law, Ewa Luger, Morten Goodwin, Petter Bae Brandtzaeg, editors, Chatbot Research and Design - 4th International Workshop, CONVERSATIONS 2020, Virtual Event, November 23-24, 2020, Revised Selected Papers. Volume 12604 of Lecture Notes in Computer Science, pages 64-77, Springer, 2020. [doi]
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