Kevin Daily, Luis Joaquim. The Capability Road Map - a framework for managing quality and improving process cabability. In Fernando Brito e Abreu, Jorge S. Coelho, Miguel Goulão, Rafael Gomes, editors, Proceedings of the 5th International Conference on the Quality of Information and Communications Technology, Porto, Portugal, October 18-20, 2004. Volume 1135 of CEUR Workshop Proceedings, pages 79-83, CEUR-WS.org, 2004. [doi]
Abstract is missing.