Understanding Human Intervention in the Platform Economy: A case study of an indie food delivery service

Samantha Dalal, Ngan Chiem, Nikoo Karbassi, Yuhan Liu, Andrés Monroy-Hernández. Understanding Human Intervention in the Platform Economy: A case study of an indie food delivery service. In Albrecht Schmidt 0001, Kaisa Väänänen, Tesh Goyal, Per Ola Kristensson, Anicia Peters, Stefanie Mueller 0001, Julie R. Williamson, Max L. Wilson 0001, editors, Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems, CHI 2023, Hamburg, Germany, April 23-28, 2023. ACM, 2023. [doi]

@inproceedings{DalalCKLM23,
  title = {Understanding Human Intervention in the Platform Economy: A case study of an indie food delivery service},
  author = {Samantha Dalal and Ngan Chiem and Nikoo Karbassi and Yuhan Liu and Andrés Monroy-Hernández},
  year = {2023},
  doi = {10.1145/3544548.3581517},
  url = {https://doi.org/10.1145/3544548.3581517},
  researchr = {https://researchr.org/publication/DalalCKLM23},
  cites = {0},
  citedby = {0},
  booktitle = {Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems, CHI 2023, Hamburg, Germany, April 23-28, 2023},
  editor = {Albrecht Schmidt 0001 and Kaisa Väänänen and Tesh Goyal and Per Ola Kristensson and Anicia Peters and Stefanie Mueller 0001 and Julie R. Williamson and Max L. Wilson 0001},
  publisher = {ACM},
  isbn = {978-1-4503-9421-5},
}