Samantha Dalal, Ngan Chiem, Nikoo Karbassi, Yuhan Liu, Andrés Monroy-Hernández. Understanding Human Intervention in the Platform Economy: A case study of an indie food delivery service. In Albrecht Schmidt 0001, Kaisa Väänänen, Tesh Goyal, Per Ola Kristensson, Anicia Peters, Stefanie Mueller 0001, Julie R. Williamson, Max L. Wilson 0001, editors, Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems, CHI 2023, Hamburg, Germany, April 23-28, 2023. ACM, 2023. [doi]
Abstract is missing.