Nguyen Anh Khoa Dam, Thang Le Dinh, William Menvielle. A Service-based Model for Customer Intelligence in the Age of Big Data. In Bonnie Brinton Anderson, Jason Thatcher, Rayman D. Meservy, Kathy Chudoba, Kelly J. Fadel, Sue Brown 0001, editors, 26th Americas Conference on Information Systems, AMCIS 2020, Virtual Conference, August 15-17, 2020. Association for Information Systems, 2020. [doi]
Abstract is missing.