Rita L. Danielsen, A. Brady Farrand, Susan J. Wolfe. Searching for help vs. having it handed to you: the relative advantages of index-accessed help and context-sensitive help. In Stacey Ashlund, Kevin Mullet, Austin Henderson, Erik Hollnagel, Ted N. White, editors, Human-Computer Interaction, INTERACT 93, IFIP TC13 International Conference on Human-Computer Interaction, 24-29 April 1993, Amsterdam, The Netherlands, jointly organised with ACM Conference on Human Aspects in Computing Systems CHI 93, Adjunct Proceedi. pages 147-148, ACM, 1993. [doi]
Abstract is missing.