To Smile or Not? The Effect of Facial Expression on Service Demand in Sharing Economy Platforms

Chaoqun Deng, T. Ravichandran. To Smile or Not? The Effect of Facial Expression on Service Demand in Sharing Economy Platforms. In Bonnie Brinton Anderson, Jason Thatcher, Rayman D. Meservy, Kathy Chudoba, Kelly J. Fadel, Sue Brown 0001, editors, 26th Americas Conference on Information Systems, AMCIS 2020, Virtual Conference, August 15-17, 2020. Association for Information Systems, 2020. [doi]

Abstract

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