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IT Exploitation Through Business Transformation: Experiences and Implications

Neil F. Doherty, Crispin R. Coombs. IT Exploitation Through Business Transformation: Experiences and Implications. In Gilbert Owusu, Paul O'Brien, John McCall, Neil F. Doherty, editors, Transforming Field and Service Operations, Methodologies for Successful Technology-Driven Business Transformation. pages 3-13, Springer, 2013. [doi]

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