Automatic Detection of Anger in Human-Human Call Center Dialogs - researchr publication authors

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Mustafa Erden, Levent M. Arslan. Automatic Detection of Anger in Human-Human Call Center Dialogs. In INTERSPEECH 2011, 12th Annual Conference of the International Speech Communication Association, Florence, Italy, August 27-31, 2011. pages 81-84, ISCA, 2011. [doi]

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