Automatic Detection of Anger in Human-Human Call Center Dialogs

Mustafa Erden, Levent M. Arslan. Automatic Detection of Anger in Human-Human Call Center Dialogs. In INTERSPEECH 2011, 12th Annual Conference of the International Speech Communication Association, Florence, Italy, August 27-31, 2011. pages 81-84, ISCA, 2011. [doi]

@inproceedings{ErdenA11,
  title = {Automatic Detection of Anger in Human-Human Call Center Dialogs},
  author = {Mustafa Erden and Levent M. Arslan},
  year = {2011},
  url = {http://www.isca-speech.org/archive/interspeech_2011/i11_0081.html},
  researchr = {https://researchr.org/publication/ErdenA11},
  cites = {0},
  citedby = {0},
  pages = {81-84},
  booktitle = {INTERSPEECH 2011, 12th Annual Conference of the International Speech Communication Association, Florence, Italy, August 27-31, 2011},
  publisher = {ISCA},
}