Thomas Erickson, Christine A. Halverson, Wendy A. Kellogg. Figuring Out How to Figure Out: Supporting Expertise Sharing in Online Systems. In Mark S. Ackerman, Christine A. Halverson, Thomas Erickson, Wendy A. Kellogg, editors, Resources, Co-Evolution and Artifacts - Theory in CSCW. Computer Supported Cooperative Work, pages 95-114, Springer, 2008. [doi]
Abstract is missing.