José António Faria, Henriqueta Nóvoa. An Agile BPM System for Knowledge-Based Service Organizations. In Henriqueta Nóvoa, Monica Dragoicea, editors, Exploring Services Science - 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings. Volume 201 of Lecture Notes in Business Information Processing, pages 65-79, Springer, 2015. [doi]
Abstract is missing.