Mat Felthousen. The trail less traveled: making computing labs usable by removing barriers. In Terris B. Wolff, Parrish Nnambi, Elizabeth Wagnon, editors, Proceedings of the 36th Annual ACM SIGUCCS Conference on User Services 2008, Portland, OR, USA, October 19-22, 2008. pages 83-88, ACM, 2008. [doi]
Abstract is missing.