Pedro Ferreira, Jorge Grenha Teixeira, Luís F. Teixeira. Understanding the Impact of Artificial Intelligence on Services. In Maria Henriqueta Nóvoa, Monica Dragoicea, Niklas Kühl, editors, Exploring Service Science - 10th International Conference, IESS 2020, Porto, Portugal, February 5-7, 2020, Proceedings. Volume 377 of Lecture Notes in Business Information Processing, pages 202-213, Springer, 2020. [doi]
Abstract is missing.