Managing Knowledge-Intensive Business Processes by Harnessing Collective Practical Experience without Codification

Andreas Fink, Simon Vogt. Managing Knowledge-Intensive Business Processes by Harnessing Collective Practical Experience without Codification. In Cornelia Zehbold, editor, S-BPM ONE - Application Studies and Work in Progress - 6th International Conference, S-BPM ONE 2014, Eichstätt, Germany, April 22-23, 2014. Proceedings. Volume 422 of Communications in Computer and Information Science, pages 107-121, Springer, 2014. [doi]

Abstract

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