Elena Fleaca, Bogdan Fleaca, Sanda Maiduc. Process Modeling as Key Technique for Embedding the Practices of Business Process Management in Organization. In Theodor Borangiu, Monica Dragoicea, Henriqueta Nóvoa, editors, Exploring Services Science - 7th International Conference, IESS 2016, Bucharest, Romania, May 25-27, 2016, Proceedings. Volume 247 of Lecture Notes in Business Information Processing, pages 89-99, Springer, 2016. [doi]
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