Reciprocity and Unveiling in Two-Sided Reputation Systems: Evidence from an Experiment on Airbnb

Andrey Fradkin, Elena Grewal, David Holtz. Reciprocity and Unveiling in Two-Sided Reputation Systems: Evidence from an Experiment on Airbnb. Marketing Science, 40(6):1013-1029, 2021. [doi]

@article{FradkinGH21,
  title = {Reciprocity and Unveiling in Two-Sided Reputation Systems: Evidence from an Experiment on Airbnb},
  author = {Andrey Fradkin and Elena Grewal and David Holtz},
  year = {2021},
  doi = {10.1287/mksc.2021.1311},
  url = {https://doi.org/10.1287/mksc.2021.1311},
  researchr = {https://researchr.org/publication/FradkinGH21},
  cites = {0},
  citedby = {0},
  journal = {Marketing Science},
  volume = {40},
  number = {6},
  pages = {1013-1029},
}