Human vs. Automated data annotation: Labeling the data set for an ML-driven support ticket classifier

Simon Fuchs, Janik Schnellbach, Holger Wittges, Helmut Krcmar. Human vs. Automated data annotation: Labeling the data set for an ML-driven support ticket classifier. Data \& Knowledge Engineering, 162:102534, 2026. [doi]

References

No references recorded for this publication.

Cited by

No citations of this publication recorded.