Marina Fujita, Wenpeng Wei, Toshiko Aizono, Koji Ara. Building a Conceptual Preference Model Based on Personal Purchase Records for Retail Service Improvement. In Yuriko Sawatani, James C. Spohrer, Stephen K. Kwan, Takeshi Takenaka, editors, Serviceology for Smart Service System, Selected papers of the 3rd International Conference of Serviceology, ICServ 2015, San Jose, CA, USA, 7-9 July 2015. pages 197-206, Springer, 2015. [doi]
Abstract is missing.