Tomohiro Fukuhara, Ryuhei Tenmoku, Takashi Okuma, Ryoko Ueoka, Masanori Takehara, Takeshi Kurata. Improving Service Processes Based on Visualization of Human-Behavior and POS Data: A Case Study in a Japanese Restaurant. In Masaaki Mochimaru, Kanji Ueda, Takeshi Takenaka, editors, Serviceology for Services, Selected papers of the 1st International Conference of Serviceology, ICServ 2013, Tokyo, Japan, 16-18 October 2013. pages 3-13, Springer, 2013. [doi]
@inproceedings{FukuharaTOUTK13,
title = {Improving Service Processes Based on Visualization of Human-Behavior and POS Data: A Case Study in a Japanese Restaurant},
author = {Tomohiro Fukuhara and Ryuhei Tenmoku and Takashi Okuma and Ryoko Ueoka and Masanori Takehara and Takeshi Kurata},
year = {2013},
doi = {10.1007/978-4-431-54816-4_1},
url = {https://doi.org/10.1007/978-4-431-54816-4_1},
researchr = {https://researchr.org/publication/FukuharaTOUTK13},
cites = {0},
citedby = {0},
pages = {3-13},
booktitle = {Serviceology for Services, Selected papers of the 1st International Conference of Serviceology, ICServ 2013, Tokyo, Japan, 16-18 October 2013},
editor = {Masaaki Mochimaru and Kanji Ueda and Takeshi Takenaka},
publisher = {Springer},
isbn = {978-4-431-54816-4},
}