Lesson Learned Management Model for Solving Incidents in a Company

Victor Hugo Medina García, Christian Chacón Guevara, Lina María Medina Estrada. Lesson Learned Management Model for Solving Incidents in a Company. In Lorna Uden, Dario Liberona, Yun Liu, editors, Learning Technology for Education Challenges - 6th International Workshop, LTEC 2017, Beijing, China, August 21-24, 2017, Proceedings. Volume 734 of Communications in Computer and Information Science, pages 149-158, Springer, 2017. [doi]

@inproceedings{GarciaGE17,
  title = {Lesson Learned Management Model for Solving Incidents in a Company},
  author = {Victor Hugo Medina García and Christian Chacón Guevara and Lina María Medina Estrada},
  year = {2017},
  doi = {10.1007/978-3-319-62743-4_13},
  url = {https://doi.org/10.1007/978-3-319-62743-4_13},
  researchr = {https://researchr.org/publication/GarciaGE17},
  cites = {0},
  citedby = {0},
  pages = {149-158},
  booktitle = {Learning Technology for Education Challenges - 6th International Workshop, LTEC 2017, Beijing, China, August 21-24, 2017, Proceedings},
  editor = {Lorna Uden and Dario Liberona and Yun Liu},
  volume = {734},
  series = {Communications in Computer and Information Science},
  publisher = {Springer},
  isbn = {978-3-319-62743-4},
}