Victor Hugo Medina García, Christian Chacón Guevara, Lina María Medina Estrada. Lesson Learned Management Model for Solving Incidents in a Company. In Lorna Uden, Dario Liberona, Yun Liu, editors, Learning Technology for Education Challenges - 6th International Workshop, LTEC 2017, Beijing, China, August 21-24, 2017, Proceedings. Volume 734 of Communications in Computer and Information Science, pages 149-158, Springer, 2017. [doi]
Abstract is missing.