Marcelo Garrido, Claudio Lavin, Nelson Rodriguez-Peña. Usability problems and lines of solutions: an expert evaluation of Chilean online services. In Cristian Rusu, Javier Bustos, Valeria Herskovic, editors, First Chilean Conference on Human - Computer Interaction, ChileCHI '13, Temuco, Chile, November 11-15, 2013. pages 76-81, ACM, 2013. [doi]
Abstract is missing.