Marius Goldberg, Axel Kieninger, Gerhard Satzger, Hansjörg Fromm. Transition and Delivery Challenges of Retained Organizations in IT Outsourcing. In Mehdi Snene, Michel Leonard, editors, Exploring Services Science - 5th International Conference, IESS 2014, Geneva, Switzerland, February 5-7, 2014. Proceedings. Volume 169 of Lecture Notes in Business Information Processing, pages 56-71, Springer, 2014. [doi]
Abstract is missing.