Inés González-González, Enric Serradell-López, David Castillo-Merino. An Approach to the Relationship between Efficiency and Process Management. In Miltiadis D. Lytras, Da Ruan, Robert D. Tennyson, Patricia Ordóñez de Pablos, Francisco José García Peñalvo, Lazar Rusu, editors, Information Systems, E-learning, and Knowledge Management Research - 4th World Summit on the Knowledge Society, WSKS 2011, Mykonos, Greece, September 21-23, 2011. Revised Selected Papers. Volume 278 of Communications in Computer and Information Science, pages 70-77, Springer, 2011. [doi]
Abstract is missing.