Dynamic management of outsourced service processes QoS in a service provider - service supplier environment

Genady Grabarnik, Heiko Ludwig, Larisa Shwartz. Dynamic management of outsourced service processes QoS in a service provider - service supplier environment. In Claudio Bartolini, Akhil Sahai, Jacques Philippe Sauvé, editors, Proceedings of BDIM 2008, 3rd IEEE/IFIP International Workshop on Business-Driven IT Management, April 7, 2008, Salvador, Brazil. pages 81-88, IEEE, 2008. [doi]

@inproceedings{GrabarnikLS08,
  title = {Dynamic management of outsourced service processes  QoS in a service provider - service supplier environment},
  author = {Genady Grabarnik and Heiko Ludwig and Larisa Shwartz},
  year = {2008},
  doi = {10.1109/BDIM.2008.4540077},
  url = {http://dx.doi.org/10.1109/BDIM.2008.4540077},
  tags = {meta-model, Meta-Environment, meta-objects},
  researchr = {https://researchr.org/publication/GrabarnikLS08},
  cites = {0},
  citedby = {0},
  pages = {81-88},
  booktitle = {Proceedings of BDIM 2008, 3rd IEEE/IFIP International Workshop on Business-Driven IT Management, April 7, 2008, Salvador, Brazil},
  editor = {Claudio Bartolini and Akhil Sahai and Jacques Philippe Sauvé},
  publisher = {IEEE},
  isbn = {978-1-4244-2191-6},
}