Genady Grabarnik, Heiko Ludwig, Larisa Shwartz. Dynamic management of outsourced service processes QoS in a service provider - service supplier environment. In Claudio Bartolini, Akhil Sahai, Jacques Philippe Sauvé, editors, Proceedings of BDIM 2008, 3rd IEEE/IFIP International Workshop on Business-Driven IT Management, April 7, 2008, Salvador, Brazil. pages 81-88, IEEE, 2008. [doi]
@inproceedings{GrabarnikLS08, title = {Dynamic management of outsourced service processes QoS in a service provider - service supplier environment}, author = {Genady Grabarnik and Heiko Ludwig and Larisa Shwartz}, year = {2008}, doi = {10.1109/BDIM.2008.4540077}, url = {http://dx.doi.org/10.1109/BDIM.2008.4540077}, tags = {meta-model, Meta-Environment, meta-objects}, researchr = {https://researchr.org/publication/GrabarnikLS08}, cites = {0}, citedby = {0}, pages = {81-88}, booktitle = {Proceedings of BDIM 2008, 3rd IEEE/IFIP International Workshop on Business-Driven IT Management, April 7, 2008, Salvador, Brazil}, editor = {Claudio Bartolini and Akhil Sahai and Jacques Philippe Sauvé}, publisher = {IEEE}, isbn = {978-1-4244-2191-6}, }