Abstract is missing.
- A methodological framework for business-IT alignmentCélia Ghedini Ralha, Rafael Gostinski. 1-10  [doi]
- Addressing the impact of business process changes on software user interfacesKênia Soares Sousa, Hildeberto Mendonça Filho, Jean Vanderdonckt. 11-20  [doi]
- Adoption of business continuity planning processes in IT service managementStewart H. C. Wan, Yuk-Hee Chan. 21-30  [doi]
- IT confidentiality risk assessment for an architecture-based approachAyse Morali, Emmanuele Zambon, Sandro Etalle, Paul L. O. Re. 31-40  [doi]
- A quantitative risk model-building method for offshoring IT applicationsCarlos Henrique F. Alves, Antonio J. Alencar, Eber A. Schmitz, Armando Leite Ferreira. 41-50  [doi]
- Using a novel approach to cluster analysis to gain new valuable insights into software-project risk managementAntonio J. Alencar, Leucio T. Cruz, Eber A. Schmitz, Armando Leite Ferreira. 51-60  [doi]
- Algorithm design and application of service-oriented event correlationAndreas Hanemann, Patricia Marcu. 61-70  [doi]
- On tool support for Service Level Management: From requirements to system specificationsThomas Schaaf, Michael Brenner. 71-80  [doi]
- Dynamic management of outsourced service processes  QoS in a service provider - service supplier environmentGenady Grabarnik, Heiko Ludwig, Larisa Shwartz. 81-88  [doi]
- From e-business strategy to IT resource management: A strategy-centric approach to timely scheduling web requests in B2C environmentsAdriana Beal, Daniel Mossé. 89-97  [doi]
- On the impact of choice in multi-service P2P gridsAlvaro Coelho, Paulo Ditarso Maciel Jr., Flavio de Figueiredo, D. Maia, Francisco Vilar Brasileiro. 98-101  [doi]
- On integrating trust into business-driven management of web services and their compositionsChern Har Yew, Vladimir Tosic, Hanan Lutfiyya. 102-104  [doi]
- Risk-based service testingJacques Philippe Sauvé. 106-109  [doi]
- Mining semantic relations using NetFlowAlexandru Caracas, Andreas Kind, Dieter Gantenbein, Stefan Fussenegger, Dimitrios Dechouniotis. 110-111  [doi]
- Modelling dependencies of IT Infrastructure elementsKlaus Scheibenberger, Ingo Pansa. 112-113  [doi]
- The case for managerial flexibility in MMF-based software development projectsBreno P. Barbosa, Eber A. Schmitz, Antonio J. Alencar. 114-115  [doi]
- A comparative study on business models of municipal wireless cities in US and SwedenZhe Yang, Saltant Khamit, Abbas Mohammed, Peter Larson. 116-117  [doi]
- Business model design for capacity-driven services from High Altitude PlatformsZhe Yang, Abbas Mohammed. 118-119  [doi]