Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.
Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.
Sandra Gronover, Hubert Österle. Multikanalmanagement bei Finanzdienstleistern - Handlungsempfehlungen zur Prozessgestaltung. HMD - Praxis Wirtschaftsinform., 233, 2003. [doi]
Abstract is missing.