Stephanie A. Guerlain, Philip J. Smith, Jodi Heintz Obradovich, Sally Rudmann, Patricia Strohm, Jack W. Smith, John R. Svirbely, Larry Sachs. Interactive Critiquing as a Form of Decision Support: An Empirical Evaluation. Human Factors, 41(1):72-89, 1999. [doi]
Abstract is missing.