Mouaad Hafsi, Saïd Assar. Proposal of a visual impact analysis approach based on enterprise modeling: Case of customer experience projects in the banking sector. In Beatriz Marín, Yves Wautelet, Samedi Heng, Saïd Assar, Petra Maria Asprion, Andrea Morichetta 0001, editors, Proceedings of workshops co-organized with the 14th IFIP WG 8.1 Working Conference on the Practice of Enterprise Modelling (PoEM 2021), Online, originally held in Riga, Latvia, November 24, 2021. Volume 3031 of CEUR Workshop Proceedings, pages 27-41, CEUR-WS.org, 2021. [doi]
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