Petri Hallikainen, Hilkka Merisalo-Rantanen, Amany R. Elbanna. Customer Agility Capabilities at EuroBank: The Role of ICT and Organizational Routines. In Australasian Conference on Information Systems, ACIS 2017, Hobart, Tasmania, Australia, 4-6 December 2017. pages 12, 2017. [doi]
Abstract is missing.