Masafumi Hamano, Bach Q. Ho, Tatsunori Hara, Jun Ota. Service Ecosystem Design Using Social Modeling to Incorporate Customers' Behavioral Logic. In Takeshi Takenaka, Spring Han, Chieko Minami, editors, Serviceology for Services - 7th International Conference, ICServ 2020, Osaka, Japan, March 13-15, 2020, Proceedings. Volume 1189 of Communications in Computer and Information Science, pages 217-234, Springer, 2020. [doi]
Abstract is missing.