Making FAQ Chatbots More Inclusive: An Examination of Non-Native English Users' Interactions with New Technology in Massive Open Online Courses

Songhee Han, Min Liu 0004, Zilong Pan, Ying Cai, Peixia Shao. Making FAQ Chatbots More Inclusive: An Examination of Non-Native English Users' Interactions with New Technology in Massive Open Online Courses. I. J. Artificial Intelligence in Education, 33(3):752-780, September 2023. [doi]

Abstract

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