Focused Issue: Retail Operations Management: Operational Drivers of Customer Loyalty in Electronic Retailing: An Empirical Analysis of Electronic Food Retailers

Gregory R. Heim, Kingshuk K. Sinha. Focused Issue: Retail Operations Management: Operational Drivers of Customer Loyalty in Electronic Retailing: An Empirical Analysis of Electronic Food Retailers. Manufacturing & Service Operations Management, 3(3):264-271, 2001. [doi]

Abstract

Abstract is missing.