Lucia Castro Herrera, Tim A. Majchrzak, Devinder Thapa. Principles for the Arrangement of Social Media Listening Practices in Crisis Management. In Filippo Sanfilippo, Ole-Christoffer Granmo, Sule Yildirim Yayilgan, Imran Sarwar Bajwa, editors, Intelligent Technologies and Applications - 4th International Conference, INTAP 2021, Grimstad, Norway, October 11-13, 2021, Revised Selected Papers. Volume 1616 of Communications in Computer and Information Science, pages 273-286, Springer, 2021. [doi]
Abstract is missing.