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Cognitive factors in design: basic phenomena in human memory and problem solving

Thomas T. Hewett. Cognitive factors in design: basic phenomena in human memory and problem solving. In Michael E. Atwood, editor, CHI '99 Extended Abstracts on Human Factors in Computing Systems, CHI Extended Abstracts '99, Pittsburgh, Pennsylvania, USA, May 15-20, 1999. pages 116-117, ACM, 1999. [doi]

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