Samuel Holmes, Raymond R. Bond, Anne Moorhead, Huiru Jane Zheng, Vivien Coates, Michael F. McTear. Towards Validating a Chatbot Usability Scale. In Aaron Marcus, Elizabeth Rosenzweig, Marcelo M. Soares, editors, Design, User Experience, and Usability - 12th International Conference, DUXU 2023, Held as Part of the 25th HCI International Conference, HCII 2023, Copenhagen, Denmark, July 23-28, 2023, Proceedings, Part IV. Volume 14033 of Lecture Notes in Computer Science, pages 321-339, Springer, 2023. [doi]
Abstract is missing.