Examining the Mediating Roles of Cognitive Load and Performance Outcomes in User Satisfaction with a Website: A Field Quasi-Experiment

Paul Jen-Hwa Hu, Han-fen Hu, Xiao Fang. Examining the Mediating Roles of Cognitive Load and Performance Outcomes in User Satisfaction with a Website: A Field Quasi-Experiment. MIS Quarterly, 41(3):95-987, 2017. [doi]

Authors

Paul Jen-Hwa Hu

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Han-fen Hu

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Xiao Fang

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