Examining the Mediating Roles of Cognitive Load and Performance Outcomes in User Satisfaction with a Website: A Field Quasi-Experiment

Paul Jen-Hwa Hu, Han-fen Hu, Xiao Fang. Examining the Mediating Roles of Cognitive Load and Performance Outcomes in User Satisfaction with a Website: A Field Quasi-Experiment. MIS Quarterly, 41(3):95-987, 2017. [doi]

Abstract

Abstract is missing.