Examining the Mediating Roles of Cognitive Load and Performance Outcomes in User Satisfaction with a Website: A Field Quasi-Experiment

Paul Jen-Hwa Hu, Han-fen Hu, Xiao Fang. Examining the Mediating Roles of Cognitive Load and Performance Outcomes in User Satisfaction with a Website: A Field Quasi-Experiment. MIS Quarterly, 41(3):95-987, 2017. [doi]

@article{HuHF17,
  title = {Examining the Mediating Roles of Cognitive Load and Performance Outcomes in User Satisfaction with a Website: A Field Quasi-Experiment},
  author = {Paul Jen-Hwa Hu and Han-fen Hu and Xiao Fang},
  year = {2017},
  url = {http://misq.org/examining-the-mediating-roles-of-cognitive-load-and-performance-outcomes-in-user-satisfaction-with-a-website-a-field-quasi-experiment.html},
  researchr = {https://researchr.org/publication/HuHF17},
  cites = {0},
  citedby = {0},
  journal = {MIS Quarterly},
  volume = {41},
  number = {3},
  pages = {95-987},
}