Making usable documentation: iterative instructions and media richness

Jeremy F. Huston. Making usable documentation: iterative instructions and media richness. In Mark Zachry, Clay Spinuzzi, editors, Proceedings of the 30th ACM International Conference on Design of Communication, SIGDOC 2012, Seattle, WA, USA, October 3-5, 2012. pages 27-30, ACM, 2012. [doi]

@inproceedings{Huston12,
  title = {Making usable documentation: iterative instructions and media richness},
  author = {Jeremy F. Huston},
  year = {2012},
  doi = {10.1145/2379057.2379064},
  url = {http://doi.acm.org/10.1145/2379057.2379064},
  researchr = {https://researchr.org/publication/Huston12},
  cites = {0},
  citedby = {0},
  pages = {27-30},
  booktitle = {Proceedings of the 30th ACM International Conference on Design of Communication, SIGDOC 2012, Seattle, WA, USA, October 3-5, 2012},
  editor = {Mark Zachry and Clay Spinuzzi},
  publisher = {ACM},
  isbn = {978-1-4503-1497-8},
}