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Rouba Ibrahim, Ward Whitt. Real-Time Delay Estimation in Overloaded Multiserver Queues with Abandonments. Management Science, 55(10):1729-1742, 2009. [doi]
Possibly Related PublicationsThe following publications are possibly variants of this publication: Fluid Models for Multiserver Queues with AbandonmentsWard Whitt. ior, 54(1):37-54, 2006. [doi] The Impact of Delay Announcements in Many-Server Queues with AbandonmentMor Armony, Nahum Shimkin, Ward Whitt. ior, 57(1):66-81, 2009. [doi]
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