Measuring the Performance of Service-Based Companies

Naoum Jamous, Faranak Yazdani, Hans-Knud Arndt. Measuring the Performance of Service-Based Companies. In Bonnie Brinton Anderson, Jason Thatcher, Rayman D. Meservy, Kathy Chudoba, Kelly J. Fadel, Sue Brown 0001, editors, 26th Americas Conference on Information Systems, AMCIS 2020, Virtual Conference, August 15-17, 2020. Association for Information Systems, 2020. [doi]

Abstract

Abstract is missing.