Jincheul Jang, Mun Yong Yi. Modeling User Satisfaction from the Extraction of User Experience Elements in Online Product Reviews. In Gloria Mark, Susan R. Fussell, Cliff Lampe, m. c. schraefel, Juan Pablo Hourcade, Caroline Appert, Daniel Wigdor, editors, Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, Denver, CO, USA, May 06-11, 2017, Extended Abstracts. pages 1718-1725, ACM, 2017. [doi]
Abstract is missing.