Andreas Janson, Christoph Peters 0001, Jan Marco Leimeister. The Efficient Provision of Culture-Sensitive Services: A Modularization Approach. In Yuriko Sawatani, James C. Spohrer, Stephen K. Kwan, Takeshi Takenaka, editors, Serviceology for Smart Service System, Selected papers of the 3rd International Conference of Serviceology, ICServ 2015, San Jose, CA, USA, 7-9 July 2015. pages 147-157, Springer, 2015. [doi]
Abstract is missing.